- Excuse me, where is the national park? - It’s ____ you. Just turn around and you will see it.
In front of
- How can I get to the city centre? - ____.
Take the bus no. 25 then keep walking for 300 m. It’s on your right
Take the bus then take a walk on the right.
It’s on your map
I don’t know
- How far is the police station from here? - ____.
check_box Just 5 minutes walk from here
Not very far
____ he ____ (air) the pillows yet?
____ we ____ off our shoes to enter the pagoda?
Do/have to take
____ your tour guide as it is very easy to get lost.
Have to follow
____, which is made from wheat, is better for your health than white bread.
check_box Brown bread
_____ involves adding furniture to rooms or new fittings.
“How ____ cheese would you like?”
“I don’t want too much rice. Just ____. “
A lot of
9. Hotels need regular refurbishment so that they can maintain customer loyalty and stay ____.
All visitors ____ follow rules and regulations of the building or else they will be punished.
As a (an) ____ of apology for our mistake, we would like to give you a 20% discount voucher for your next flight.
As arriving at the resort, you can ____ time ____ by the swimming pool.
As we were in a hurry, we decided to order some ____ food to eat in the car.
Because we want to do more in our tour, we ____ earlier tomorrow morning.
check_box Are leaving
Going to leave
Before selling a destination, we need to carefully _______ the target market for that destination.
Behind the mountain is a green and lively ____ where local people live.
Can you ____ your jacket and put it in a ____ for scanning?
Complete the sentence with the correct word: “So, you don’t need ____ beverages with your lunch?”
Customers ____ smoke in the cinema or else you will be punished.
Don’t have to
Don’t forget to wear your _____ as there are chances to swim in the beach.
Excuse me sir, ____ that bag is too big to take on board.
I have to say
Let me say
Excuse me, ____ the train station?
Tell me where is
How can I get to
Can I get to
How to go
Facebook can be an easy and free ______ tool.
Go pass the first crossroad then go ____ on until you see the bank on the right.
I ____ (leave) for the cinema after I ____ (do) all the beds.
check_box will leave/ have done
am going to leave/ did
will leave/ do
am leaving/ done
I ____ (not come) back to this hotel unless the services ____ (improve).
check_box will not come/ improve
don’t come/ improve
am not coming/ improve
will not come/ not improve
I don’t like ____ food as it contains too much cream and butter.
I don’t like chicken curry because it is too ____.
I love fruit so I often eat ____ fruits very day.
A lot of
I sincerely ____ for our mistake today.
I suggest you ____ early so you won’t miss the flight.
Are going to leave
I swear I _____ never _____ back here again!
Am going to/ come
I’m sorry for any ____ that you may suffered because of our mistake.
If customers ____ (not) happy, they ____ (make) negative feedback about your hotels.
check_box are not/ will make
will not/ will make
will not/ are make
are not/ are making
If you come here, you ____ a lot of crocodiles.
Are going to see
If you go to desert, you will enjoy riding _____.
If you want to go to the bus station, you should go across the street, keep walking about 200m, it’s ____.
On your left
If you want to have exciting experience, _____ a surfing lesson.
You will take
In marketing mix, “____ “ refers to the channel of distribution, which is getting tourism services to customers.
In USA, what do they call a waiter in a restaurant?
Inviting your business partners for lunch is one way to show your _____.
It is important to define your ___ customers to develop a suitable marketing mix.
Kenya has a spectacular natural ____ with all kinds of landscapes.
Kenya is next to the _____.
check_box Indian Ocean
Let’s take a walk along the _____ within the rainforest.
All are correct.
Marketeers often divide their customers into different groups based on their age, gender, lifestyle and _____.
check_box economic status
Mombasa is _____ city in Kenya.
check_box The second largest
My favorite dish is pork _____ eggs breadcrumbs then fried.
On ____ of our airline, I am so sorry for the bad experience you suffered.
One of the most favourite activities when visiting Nha Trang is to explore the beautiful underwater ____.
Passengers ____ open the emergency doors without the permission from flight attendants.
Are allowed to
Passengers _____ use their mobile phones during the flight.
Aren’t allowed to
Please come ____ us for the night party. It will be fun!
Receptionist: “_______?”Guest: “Oh, our stay was great!”
check_box How was your stay with us?
Do you like our hotel?
You stayed ok?
Do you love your stay?
Scuba diving, surfing, canoeing are all very interesting _____.
check_box Water sports
Should I put ____ more salt into the soup?
Some guests use towels to clean their shoes even though there is shoe ____ in room.
Sometimes I use ____ service when I travel so that I will have clean clothes the next day.
Special English for aviation is also call ICAO ____.
The beef is really ____ as it has been stewed for 3 hours.
The capital is ____ in the south of the country.
The chicken is ____ salt, back pepper, olive oil and then stir-fried.
The chicken is _____ orange juice, black pepper, onion and sea salt for 5 hours and then grilled.
check_box Marinated in
The new tourism trends include _____ travel, which is safe for the natural and cultural environment.
The place where your bags are checked for illegal goods when you go into a country.
The pool is 2m deep, 40m long and 10m ____.
The shrimps were very ____ when we bought them from the market. They were still jumping.
The soup is very ____ because she put too much fish sauce into it.
The taxi ____ is only 10 dollars to the airport.
The waiter is taking guest’s ____ for dinner.
There are many elephants playing in the sandy ____ of the lake.
There are some changes in our _____. Our flight is going to be one hour later.
There is no other transport in this area of grassland but _____.
check_box Horseback riding
This cake is too ____. There is too much cream in it.
This chocolate cake is so ____.
This pizza ____ a sour and spicy topping.
This restaurant is famous for its ___ food.
This special salad is ____ chicken, lettuce, cucumber and tomato.
Tomorrow morning, we ____ a short flight to the resort.
Are going to take
Turn right into Ma May street then go ____ the street until you see the big red building on your left. That’s the Town Hall.
We ____ just ____ (decide) that we will stay in Melania Hotel for the weekend.
We ____ put all rubish into these bins to keep this place clean.
Are allowed to
We _____ to London for our vacation this weekend.
Are going to fly
We can offer you ____ for your expenses on essential clothes before yoru luggage arrived.
What does a restaurant manager do?
Set the table
Serve the food
Clean the table
What does the restaurant manager do when guests arrive?
Greet the guests
Deal with complaints
Set the table
What is Kenya’s capital city?
When the guests are happy, they often leave some ____ on the table for the staff.
Which food is NOT vegetable?
Which is Kenya’s second largest city?
Which is one of the Big Five in Kenya’s game reserves?
Which is the second highest mountain in Africa?
check_box Mount Kenya
Which of the following is NOT an element of the marketing mix?
Which of the following items is one of the toiletries?
Which of these is NOT a dessert?
Which of these nouns are uncountable?
Which of these shouldn’t you eat if you want to lose weight?
Which word CAN’T be used in the following situation?“Passengers must pay extra ____ for excess baggage. “
Which word does not belong to the same group?
With this bad traffic condition, we ____ the resort until 10pm.
check_box Won’t reach
Are going to reach
Aren’t going to reach
You ____ fasten your seatbelt when seated.
check_box Have to
You ____ follow all these instructions although it is not compulsory.
You ____ inflate your life jacket inside the aircraft.
You ____ leave the tour early if you want.
You ____ to smoke inside the museum.
Are not allowed
You can go ____ spotting in the national parks to see many kinds of wild animal species.
You should get your suitcases back at the ____ area.
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