........................is necessary after hard work.
Relax
Relaxation
Relaxed
Relaxing
_________________________________________ . For example, a person can have breakfast in New York, board an airplane, and have dinner in Paris. A businesswoman in London can instantly place an order with a factory in Hong Kong by sending a fax.  Furthermore, a schoolboy in Tokyo can turn on a TV and watch a baseball game being played in Los Angeles.
Advances in technology have made the world seem smaller.
Airplanes have changed our lives.
The fax machine was an important invention.
_________________________________________ First of all, we need money to repair old roads and build new roads. We also need more to pay teachers’ salaries and to pay for services such as trash collection. Finally, more tax money is needed to give financial help to the poor citizens of the city. It is clear that the city will have serious problems if taxes are not raised soon.
City taxes are too high.
City taxes pay for new roads.
We should raise city taxes.
_________________________________________ One thing you must consider is the quality of the university’s educational program. You also need to think about the school’s size and location. Finally, you must be sure to consider the university’s tuition to make sure you can afford to go to school there.
It is expensive to attend a university in the United States.
There are several factors to consider when you choose a university to attend.
You should consider getting a good education.
A……………..diet is one that helps maintain general health.
Health
Healthy
Unhealthy
Circle the best title for the reading text. Color Matters for What You Wear Clothes are like a second skin. Most likely you feel good when you wear your favorite color. What happens when someone sees you wearing any color - for example blue? Does the color send a message? What do you think about pink and blue for children? One of the most common examples of color symbolism in clothing is the custom of using pink for girls and blue for boys, but it wasn't always this way. This tradition emerged at the turn of the 20th century. Since pink was thought to be a stronger color, it was best suited for boys; blue was more delicate and dainty and best for girls. In 1921, the Women's Institute for Domestic Science in Pennsylvania endorsed pink for boys, blue for girls. Even more interesting is the fact that pink is the color for baby boys and blue is the color for baby girls in Belgium today. Another interesting fact about pink is that pink is a very masculine color in Bermuda. Also, British bankers and barristers have worn pink shirts for decades. Pink goes in and out of fashion in other parts of the world. White is the traditional color for a bride's wedding gown in the U.S. and most European cultures. White symbolizes purity and innocence. What about the color worn for weddings and funerals? In Asia, white is the color of death. This arises from the belief that death is seen as a beginning and that white represents the purity that the deceased brings into the next life. Therefore, brides in Japan and China wear red in traditional wedding ceremonies. White is also associated with death in India, where widows wear white. Consequently, red or pink saris are the most popular colors for brides. What about black clothes? Black symbolizes death and is the traditional color of mourning in Western cultures. Black clothing is associated with powerful forces in many parts of the world. Bad and good Witches, the devil, ninjas, cat burglars, Darth Vader, Cat Woman, and Batman wear black....and so do priests, nuns, judges, mimes, Mennonites, Bedouins, and monks. Maybe the common thread is that these people are signaling their seriousness of purpose - or the need to be hard to see - or both. Here's something else to think about: What happens when the same people wear green? Are they as powerful? Are the priest and nun as respectable?
Colors and kids.
Colors and what you wear.
Colors and your personality.
He has a big stamp……………..
Collect
Collection
Collective
Collector
He took up that sport for its...........................
Popular
Popularity
Popularize
Unpopular
He........................in at the university.
Special
Specializes
Specially
Specialty
JUNGLE CAFÉSORRY!Tables at the front of the café are reserved for a birthday party.
If you’re coming to the party you shouldn’t use the tables at the front.
Only people invited to the party can come into the café.
Don’t sit at the front of the café unless you’re attending the party.
The café says ‘sorry’ because of closing today.
Kim suggests?
going to Ben's house later
meeting at the football match
playing on his brother's computer
Look at the text in the following question. How does Sabrina feel about the Plaza hotel? Choose the best answer.We’re staying at the Plaza hotel. It’s not the hotel we wanted but it doesn’t matter because this one is nearer the beach and I’m spending all my time there.
check_box She thinks it has an advantage.
She’s disappointed with it.
She didn’t want to stay there.
She wishes it was nearer the beach.
Look at the text in the following question. How much time did David spend getting ready to swim the Strait? Choose the best answer.David Johnsons has loved swimming all his life. When he was 27, he swam in a race near his home in the USA. The sea was very cold and David started to fell unwell. He was taken to hospital but he soon got better and started swimming again. In 1983, he became the first person to swim from Santa Cruz Island to the Californian coast.In January 2004, at the age of 52, David crossed New Zealand’s Cook Strait in 9 hours and 38 minutes. The oldest swimmer before David was only 42 years old. David spent over a year getting ready to swim the Strait. Then, he and his wife flew to New Zealand so that David could practice for a few weeks there. But, only days after they arrived, the weather improved so David decided to start his swim. He did it with the help of a team. ‘They were great’, David said. ‘They were in a boat next to me all the time! After a few hours, I thought about stopping but I didn’t and went on swimming’.Afterwards, David and his wife travelled around New Zealand before returning to the USA.
check_box More than 12 months
A few weeks
Two years
Half a year
Look at the text in the following question. How old was David in 2004? Choose the best answer.David Johnsons has loved swimming all his life. When he was 27, he swam in a race near his home in the USA. The sea was very cold and David started to fell unwell. He was taken to hospital but he soon got better and started swimming again. In 1983, he became the first person to swim from Santa Cruz Island to the Californian coast.In January 2004, at the age of 52, David crossed New Zealand’s Cook Strait in 9 hours and 38 minutes. The oldest swimmer before David was only 42 years old. David spent over a year getting ready to swim the Strait. Then, he and his wife flew to New Zealand so that David could practice for a few weeks there. But, only days after they arrived, the weather improved so David decided to start his swim. He did it with the help of a team. ‘They were great’, David said. ‘They were in a boat next to me all the time! After a few hours, I thought about stopping but I didn’t and went on swimming’.Afterwards, David and his wife travelled around New Zealand before returning to the USA.
52
38
48
27
Look at the text in the following question. How old was David in 2004? Choose the best answer.David Johnsons has loved swimming all his life. When he was 27, he swam in a race near his home in the USA. The sea was very cold and David started to fell unwell. He was taken to hospital but he soon got better and started swimming again. In 1983, he became the first person to swim from Santa Cruz Island to the Californian coast.In January 2004, at the age of 52, David crossed New Zealand’s Cook Strait in 9 hours and 38 minutes. The oldest swimmer before David was only 42 years old. David spent over a year getting ready to swim the Strait. Then, he and his wife flew to New Zealand so that David could practice for a few weeks there. But, only days after they arrived, the weather improved so David decided to start his swim. He did it with the help of a team. ‘They were great’, David said. ‘They were in a boat next to me all the time! After a few hours, I thought about stopping but I didn’t and went on swimming’.Afterwards, David and his wife travelled around New Zealand before returning to the USA.
check_box 52
38
42
17
Look at the text in the following question. How old was David in 2004? Choose the best answer.How much time were the team with David?David Johnsons has loved swimming all his life. When he was 27, he swam in a race near his home in the USA. The sea was very cold and David started to fell unwell. He was taken to hospital but he soon got better and started swimming again. In 1983, he became the first person to swim from Santa Cruz Island to the Californian coast.In January 2004, at the age of 52, David crossed New Zealand’s Cook Strait in 9 hours and 38 minutes. The oldest swimmer before David was only 42 years old. David spent over a year getting ready to swim the Strait. Then, he and his wife flew to New Zealand so that David could practice for a few weeks there. But, only days after they arrived, the weather improved so David decided to start his swim. He did it with the help of a team. ‘They were great’, David said. ‘They were in a boat next to me all the time! After a few hours, I thought about stopping but I didn’t and went on swimming’.Afterwards, David and his wife travelled around New Zealand before returning to the USA.
For few hours
For few weeks
For one day
All the time
Look at the text in the following question. How should Mustafa reply to his brother? Choose the best answer.Mustafa, your brother phones. He’s emailed you something to read before you write that letter to the hotel. I said you’d call his mobile number today. Jean
By phone
By meeting
By email
By letter
Look at the text in the following question. What did Kenny like about the tower? Choose the best answer.This tower’s in wonderful green stone, with 497 steps – stupidly, I climbed to the top! The view’s supposed to be brilliant but yesterday was cloudy.
check_box The material used to build it.
The number of the steps it has
The cloudy weather
the view it gave from the top
Look at the text in the following question. What does Aziz want Abdul to do? Choose the best answer.Hi Abdul, I won’t be in college as I’m not well. Please call round on your way in to pick up my homework – it’s due in today. Thanks, Aziz.
check_box Take his homework to college for him.
Pick up any new homework given out at college today.
Do his homework for him.
Call their college to say that he is not well.
Look at the text in the following question. What does Bob need to do? Choose the best answer.Bob,I tried to make you a dentist’s appointment for Friday but they can only do 10 am on Monday. If this is OK, ring them before 5 pm today. Jill
He needs to tell Jill when he can go to the dentist.
He needs to phone the dentist about an appointment.
He needs to make an appointment with the dentist on any day except Friday.
He needs to make a dentist’s appointment for Jill.
Look at the text in the following question. What does Dan have to do? Choose the best answer.Dan, Don’t forget to put your football shirt in the washing machine as soon as you get home from the match. Add soap powder and turn dial to number 3. Mum
Remember to make sure his football shirt is clean in time for the match
Remember where he put the football shirt that he needs for the match.
Dan’s mum asked him not to put his shirt in the washing machine.
Remember to wash his football shirt after the match.
Look at the text in the following question. What does it say? Choose the best answer.$25 RESERVES ANY PICTURES IN THE GALLERY
check_box We will keep any picture for you if you give us $25.
It costs $25 to show your picture in the gallery.
Some of the pictures in the gallery are reserved.
A picture in the gallery costs $25.
Look at the text in the following question. What does it say? Choose the best answer.Ann-Marie,Emma called. She’s got a free ticket for this evening’s concert as her boyfriend’s busy. I’ve already got one, but if you want to go, call her before 7 pm. Joe
check_box If Ann-Marie is free, she could go to the same concert as Joe tonight.
Ann-Marie phone to offer Emma her ticket to a concert.
Joe offered to buy a concert ticket for Ann-Marie.
Joe and Emma should decide whether they want the spare ticket.
Look at the text in the following question. What does it say? Choose the best answer.BASKETBALL TRAININGProfessional coach available for pre-booked groups – 48 hours’ notice required.
check_box A basketball coach is available if a booking is made far enough in advance.
Those who want to attend the training group must book in 4 days.
Basketball training for groups is cancelled until further notice.
Basketball players are only allowed to practice here if accompanied by a professional coach.
Look at the text in the following question. What does it say? Choose the best answer.Casali RestaurantWe are open downstairs while improvements are made to this area.
check_box You can only eat in one part of the restaurant at the moment.
The restaurant will not be open due to repairs.
Please come downstairs and try our recently improved restaurant.
The restaurant will reopen when the improvements are finished.
Look at the text in the following question. What does it say? Choose the best answer.CHARLTON THEATREBook early for Swan Lake to avoid disappointment as this is a popular show.
Swan Lake is unfortunately cancelled due to disappointing ticket sales.
If you want to see Swan Lake, buy your tickets as soon as possible.
Swan Lake is a disappointing show.
We regret that there are not tickets left for the early performance of Swan Lake.
Look at the text in the following question. What does it say? Choose the best answer.CITY BUSESPlease have ready the exact fare for your journey.
You must keep your ticket ready for checking.
All City Bus journeys cost exactly the same.
You need to have the correct money when you board the bus.
You need to change your money before getting on the bus.
Look at the text in the following question. What does it say? Choose the best answer.CLASS 9.2Unfortunately Mr Johnstone has phoned the office to say he is delayed because of heavy traffic. Please continue with yesterday’s project work until he arrives.
Class 9.2 should get on with some unfinished work for part of the lesson.
Mr Johnstone will not go to class because of traffic jam.
Mr Johnstone will unfortunately be unable to teach Class 9.2 today.
Students who arrive late to Mr Johnstone’s class must tell the office.
Look at the text in the following question. What does it say? Choose the best answer.COLLEGE OFFICEStudent identity cards will be available for collection from 14 January.
The earliest students can pick up their identity cards is 14 January.
The latest students can get their identity cards is 14 January.
Student identity cards are unavailable after 14 January.
Students should bring in their identity cards on 14 January.
Look at the text in the following question. What does it say? Choose the best answer.COLLEGE STAFF/ STUDENT BUSStudents cannot get on the bus without ID cards
check_box Students are not allowed on the bus unless they have ID cards.
This bus service cannot be used by college staff unless they show ID cards
This bus is for students only.
Students can get their ID cards on the bus.
Look at the text in the following question. What does it say? Choose the best answer.Company securityOffice staff must have their identity cards with them at all times
check_box The company insists office workers carry an identity card
Staff identity cards are available at the office.
Show your identity card when asked to do so.
Company security will provide workers with identity cards.
Look at the text in the following question. What does it say? Choose the best answer.CYCLISTSWhen this entrance is locked use side gate.
check_box Cyclists should use a different entrance when this one is locked.
The only entrance is the side gate.
If the side gate is locked, go through cycle entrance.
Lock your cycle near this gate before entering.
Look at the text in the following question. What does it say? Choose the best answer.DO NOT CLIMB CASTLE WALLS – DANGER OF FALLING STONES.
check_box Do not climb the walls as they are dangerous.
There is a danger of falling on to the stones.
You should be careful with the stones when climbing.
Check for loose stones before you climb.
Look at the text in the following question. What does it say? Choose the best answer.Do not use this medicine for more than seven days without your doctor’s advice.
check_box Contact your doctor if you wish to continue using this medicine after one week.
Doctors can only supply enough medicine for one week at a time.
You can use this medicine for more than a week.
You cannot keep this medicine for more than seven days.
Look at the text in the following question. What does it say? Choose the best answer.Ed, Dennis rang: DON’T take the main road to Madingley – there’s been an accident and you won’t get to the match on time. Go through Drayton instead.Lynn
To arrive punctually, Ed should use a different route.
Dennis suggests that it’s quicker to go on the main road.
There is an accident on the Drayton road.
If there’s enough time, Lynn would like to see the match.
Look at the text in the following question. What does it say? Choose the best answer.End of Term PartyDecember 15th- 7-10 pmSign below if you can come!We also need people to help organize the event – call Sophie (879654)
If you want to help organize the event, sign the notice.
People who can attend this event should put their names on the notice.
You need to phone Sophie if you want to come to this event.
Anyone wantning to take part in running this event should sign the notice.
Look at the text in the following question. What does it say? Choose the best answer.EVENING PERFORMANCERefreshements are served only during the interval.
You can have a drink during the break.
You can drink after the performance.
Help yourself to drinks after the performance.
Snacks are available before the performance.
Look at the text in the following question. What does it say? Choose the best answer.FOR SALEGremlins Computer Game(ages 8 and above)Unwanted gift – box unopened384592
The computer game is for sale because the owner is too old for it.
The owner of the computer game that is for sale has never used it.
The game is for children only.
The person selling the computer game no longer wants to play with it.
Look at the text in the following question. What does it say? Choose the best answer.From: JuanTo: MariaDo you still want to buy my guitar? Pedro wants it too, but you asked me first. Let me know tomorrow at shool.
Pedro has a guitar which Maria might want to buy.
Juan would prefer to sell his guitar to Pedro.
Juan will sell Maria his guitar if she wants it.
Juan asked Maria to buy the guitar
Look at the text in the following question. What does it say? Choose the best answer.From: Maria GomezTo: Sarah SmithPlease forgive the delay in writing – I’ve been so busy!I miss your English classes now I’m back in Spain, but at least I can understand everything here!
check_box Maria wants to explain she hasn’t contacted Sarah Smith before.
Maria wants to continue her study in Spain but she can’t.
Maria wants to thank Sarah Smith for her English classes in Spain.
Maria wants to tell Sarah Smith how much her English has improved.
Look at the text in the following question. What does it say? Choose the best answer.From: MarieTo: SylvianeSubject: Science TextbooksThanks for lending me that biology book – I’m glad you got it back OK. You can borrow my chemistry one and return it next week if you want.
Marie is offering to lend Sylviane a book.
Marie wants to return one of Sylviane’s books to her
Marie is glad to lend Sylviane a book.
Marie is asking Sylviane to give back a book she had borrowed.
Look at the text in the following question. What does it say? Choose the best answer.From: RobertoTo: SamSorry I missed you yesterday. I’m not in all next week, but the following Thursday’s fine. Why not see if Sven’s free as well?
Roberto is suggesting that He will join Sam in a meeting next Thursday.
Roberto is suggesting that Sven is unavailable for a meeting next week.
Roberto is suggesting that Sam should invite Sven to their next meeting.
Roberto will be free the whole next week.
Look at the text in the following question. What does it say? Choose the best answer.From: Sunflowers Health ClubTo: all members Sent 15 AprilSubject: Special OfferIntroduce a friend to this club and receive free exercise equipment! This offer is ofen to existing members. Your friend must pay full 12 months fee.
check_box You will qualify for a gift if you persuade a friend to join Sunflowers.
Sunflower is selling exercise equipment to members at a special price.
A member who introduce a friend to this club will be offered 12 months of exercie without fee.
Your annual fee for Sunflowers Health Club must be paid now.
Look at the text in the following question. What does it say? Choose the best answer.GarethThe printer’s not working properly – I’ve put in more ink, but that hasn’t helped. Can you fix it? it must print out my essay tonight!
check_box Jasmine wants Gareth to repair the printer for her.
Jasmine wants Gareth to print her essay.
Jasmine wants Gareth to help her finish an essay.
Jasmine wants Gareth to bring her some proper ink.
Look at the text in the following question. What does it say? Choose the best answer.Having a great holiday!Went windsurfing today after playing beach volleyball. Stopped for a barbecue on the way to the funfair yesterday.See you soon!Louis
Louis went windsurfing after he went to the funfair yesterday
Louis played beach volleyball before he went windsurfing
Louis had a barbecue before playing beach volleyball
Louis went to the funfair before he had lunch
Look at the text in the following question. What does it say? Choose the best answer.HOSPITAL WAITING ROOMPLEASE PUT ALL CHILDREN’S TOYS BACK IN THIS ROOM BEFORE YOU LEAVE.
check_box Please don’t leave any toys outside this room when you go.
Remember to take your children’s toys with you when you leave.
Don’t forget to pay for the toys before you leave.
We leave some toys at the back of this room for children.
Look at the text in the following question. What does it say? Choose the best answer.If the red light shows, your drink is unavailable – please make another choice.
check_box If the red light is on, you must choose a different drink.
If the red light shows, you must wait before you decide on a drink.
The red light goes on if the drinks machine is out of order.
When the red light is on, you can order any drink.
Look at the text in the following question. What does it say? Choose the best answer.IF YOUR SHOES ARE DIRTY, PLEASE REMOVE THEM BEFORE ENTERING THIS CHANGING ROOM.
Clean your shoes at the entrance to the changing room before you come in.
You can keep your shoes on in the changing room unless they are dirty.
All shoes must be taken off and left at the changing room entrance.
Please take off your shoes if possible.
Look at the text in the following question. What does it say? Choose the best answer.IMPROVED SERVICEFrom next month this bank will remain open until 2 pm on Saturdays.
check_box The bank will have longer opening hours in future.
The bank closes at 2 pm on weekdays.
After next month the bank will be open all weekend.
The bank will open only on Saturdays next month.
Look at the text in the following question. What does it say? Choose the best answer.INTERNATIONAL STUDENTS’ CLUBNext Saturday’s coach trip is cancelled because of lack of interest.
Saturday’s coach trip is cancelled because there are transport problems.
We are cancelling the trip on Saturday as numbers are too low.
Noboday is interested in the coach trip.
To avoid us cancelling another Saturday trip, tell us what your interests are.
Look at the text in the following question. What does it say? Choose the best answer.It’s raining in Manchesterm so I am visiting museums. Here for the day with Ellen, who’s at a college interview right now. Driving home together tonight.Love Annette
check_box Annette is writing this card while Ellen attends an interview.
Ellen is staying overnight in Manchester, but Annette isn’t.
Ellen and Annette are spending the day together sightseeing.
Ellen and Annette are seeing the museums/
Look at the text in the following question. What does it say? Choose the best answer.Jo, can you get me a ‘Fast Boys’ T-shirt from their concert tomorrow? I like the purple ones, but another colour’s OK if they haven’t got one in my size.Thanks Hannah
Hannah only wants a ‘Fast Boys’ T-shirt if it’s a purple one.
Hannah hasn’t got one purple T-shirt in her size.
Hannah would rather have a purple ‘Fast Boys’ T-shirt if possible.
Hannah has got a purple ‘Fast Boys’ T-shirt and wants one in another colour.
Look at the text in the following question. What does it say? Choose the best answer.Mark,We went on a bus sightseeing tour of the city yesterday. We didn’t stop anywhere but saw more than you would on foot.Jo
check_box Jo is pleased with the number of things she saw from the bus.
Jo regrets not having walked around the city to look at the sights.
Jo went sightseeing on foot yesterday.
Jo thinks there are better sightseeing tours than the one she took.
Look at the text in the following question. What does it say? Choose the best answer.Market vehicles unload here 07.00-10.00 daily Customer parking allowed at other times.
check_box Customers may park here at times when vehicles are not unloading.
Customers are allowed to park here from 07.00-10.00.
You may unload your vehicle here at any time.
Customers may park outside the market for up to three hours.
Look at the text in the following question. What does it say? Choose the best answer.MATHS HOMEWORKSome of you have told me the homework is a bit difficult. So if you haven’t finished it by Friday, you can hand it in on Monday.Mr Peters
check_box Anyone having problems with their homework may have extra time to complete it.
The maths homework must be handed in on Friday
The homework given out on Friday must be returned by Monday
Students who wish to hand in their homework on Monday should tell Mr Peters.
Look at the text in the following question. What does it say? Choose the best answer.Mr Wright’s English lesson today will be in Room 24D beside the language laboratory. He’s off sick, so use the lesson to revise for the test.
The room for English lessons is changing because of the test.
Today’s English lesson will be beside the laboratory because the teacher is sick
The English class must take their workbooks to the language laboratory.
The usual English teacher cannot attend today’s lesson.
Look at the text in the following question. What does it say? Choose the best answer.Mum,The tennis team’s meeting tonight, so I’m taking my tennis clothes for the photo – can’t wait to see myself in it.Daniel
check_box Daniel is having his photo taken with the tennis team tonight.
Daniel is taking a photo of the rest of the tennis team tonight.
Daniel needs his tennis clothes to play in a match tonight.
Daniel is going to buy clothes for tennis team photos.
Look at the text in the following question. What does it say? Choose the best answer.Need to relax after our journey – car broke down (fixed now). At this hotel until 16th then staying overnight with Anna on the way home. Kaye and Brian
check_box Kaye and Brian found their drive to the hotel stressful.
Kaye and Brian’s car needs to be repaired before they leave.
Kayed and Brian stopped driving for some time because they were tired.
Kaye and Brian will drive straight back after their hotel say.
Look at the text in the following question. What does it say? Choose the best answer.NO DIVING ALLOWED EXCEPT AT THE DEEP END OF THE SWIMMING POOL
check_box You must not dive into the pool where the water is shallow.
Swimming is not permitted where people are diving.
The water is not deep enough in this poor for you to dive.
The swimming pool is too deep to swim.
Look at the text in the following question. What does it say? Choose the best answer.NOTICESTo order your class photograph, sign below. $8.50 each, 20% discount on three or more copies (payment to office immediately, please).
There will be a class photo if enough people sign here.
The price per photo is reduced if several are ordered at once.
Your photo will cost less if you pay the office in advance.
20% discount is given to any copies.
Look at the text in the following question. What does it say? Choose the best answer.Once opened, remove any unused soup from the tin and place in the refrigerator.
This label gives advice on how to open the product.
This label gives advice on how to use the product.
This label gives advice on how to store the product.
This label gives information on the ingredients of the product.
Look at the text in the following question. What does it say? Choose the best answer.ONLINE BOOKING FORMName………………………….Address……………………….No. of tickets…………………Tickets booked within seven days of a performance are kept for collection.
check_box We don’t post tickets booked one week or less before the performance.
When booking, advise staff if your tickets are to be kept for collection.
Tickets will be sent to you right after booking.
Tickets will be sent to you within seven days of booking.
Look at the text in the following question. What does it say? Choose the best answer.ONLY BOOKS ALREAY PAID FOR CAN BE TAKEN INTO THE BOOKSHOP CAFÉ.
check_box Do not take books which you haven’t bought yet into the café.
Do not read our books while you are eating in the café.
Pay in the café for any books that you want to buy.
Don’t take books into the café.
Look at the text in the following question. What does it say? Choose the best answer.PARKSIDE POOLBEYOND THIS RED LINETHE WATER IS VERY SHALLOW – NO DIVING IN THIS AREA
The far end of the food is reserved for divers only
Diving is forbidden in all areas of the pool
Part of the pool is not deep enough for diving
The Parkside pool is only used for diving
Look at the text in the following question. What does it say? Choose the best answer.Passengers unable to show a ticket must pay an immediate fine of $10.
check_box You are fined $10 at once if you can’t show us your ticket.
A $10 fine will be payable later if you travel without a ticket.
You can’t enter the show without a ticket.
If you lose your ticket, a new one will cost you $10.
Look at the text in the following question. What does it say? Choose the best answer.Patients with appointments ring once and enter. Those with enquiries ring twice and enter.
You should ring twice and enter unless you have an enquiry.
If you have an appointment, you don’t have to ring.
Ring once if you have an appointment and twice if you don’t.
To make an appointment, ring once and enter.
Look at the text in the following question. What does it say? Choose the best answer.Photocopies have come down in price! (black and white only – clolour copies no change)
Some photocopies are now cheaper than they were.
There is no longer any colour photocopying here.
There are changes to the prices of all photocopies.
Some photocopies are more expensive.
Look at the text in the following question. What does it say? Choose the best answer.Please don’t park within 3 metres of this vehicle – space needed for unloading.
check_box You are requested not to park any closer than 3 metres to this vehicle.
This parking space is reserved for the vehicle’s owner.
You should not park near here because it is an exit for vehicles.
It you want to load things, park beyond 3 metres.
Look at the text in the following question. What does it say? Choose the best answer.Road repairs starting here on 1st September for four weeks – expect delays.
check_box Your journey may take longer on this road in September.
This part of the road will open again on 1st September.
We are expecting more traffic on this road in September.
The traffic is delayed due to road repairs.
Look at the text in the following question. What does it say? Choose the best answer.ROOM TO RENTUNEXPECTEDLY AVAILABLE so only $250 per month including fuel billsTel: Erik on 667890
check_box This room is cheap to rent as it was not expected to be empty.
The rent for this room is reduced to $250 plus bills.
People renting this room should expect to pay extra for gas and electricity.
This rent includes all bills.
Look at the text in the following question. What does it say? Choose the best answer.SPORTS HALLFinal five minutes of bookings must be used to put equipment away.
check_box The hall must be cleared of equipment in the five minutes before bookings end.
Bookings now include an extra five minutes for equipment to be put away.
All the equipments must be put away after booking time.
You have five minutes after bookings have finished to return any sports equipment used.
Look at the text in the following question. What does it say? Choose the best answer.Students have free internet access until midday on weekdays and all day at weekends.
check_box It doesn’t cost anything to use the internet on weekday mornings
Students can use the internet free of charge only at midday.
Students must always pay to use the internet in the afternoons.
There is a charge for internet access at weekends.
Look at the text in the following question. What does it say? Choose the best answer.STUDENTS!YOUR $6 DEPOSIT FOR LOCKER KEYS WON’T BE REFUNDED IF KEYS ARE LOST.
You will receive $6 if your locker key is lost
Lost locker keys can be replaced for a charge of $6
You cannot collect your locker key until you have paid a $6 deposit.
We cannot return your $6 deposit if you lose your locker key.
Look at the text in the following question. What does it say? Choose the best answer.THE PIZA PLACEBetween 12 and 2 pm, minimum charge $3 per person.
You can buy a meal for only $3 at lunchtime.
You can buy your lunch at lower price before 12.
Each customer will have to pay at least $3 at lunchtime.
A charge of $3 is added to each bill at lunchtime.
Look at the text in the following question. What does it say? Choose the best answer.The riding school rang. Nobody from Jane’s group has booked for the midday class. For this week only, she’ll have to ride at 2 o’clock instead.
check_box Jane would be the only rider at 12 today, so she should come late.
Jane is the only one rider at 2 o’clock.
Jane should join a different riding class, because the 12 o’clock lesson is full.
Jane must change groups, because riding classes will no longer take place at 12.
Look at the text in the following question. What does it say? Choose the best answer.THIS DESK IS ONLY FOR THE COLLECTION OF THEATRE TICKETS BOOKED IN ADVANCE.
check_box You can pick up theatre tickets here that you have already booked.
You can book theatre tickets in advance at the collection desk.
You must book tickets in advance if you want to enter the theatre.
You can buy a ticket at this desk to go straight into the theatre.
Look at the text in the following question. What does it say? Choose the best answer.This medicine is taken between meals at six-hourly intervals, up to three times daily.
It is essential to take this medicine before each meal.
It is essential to use this medicine more than three times a day.
It is essential to wait six hours before having more of this medicine.
It is essential to take this medicine straight after meals.
Look at the text in the following question. What does it say? Choose the best answer.To: All playersFrom: PaulThe team is the same as last week – I’ve already checked everyone can play. Anyone needing a lift to Fyfield can phone me.
check_box Players who have a problem getting to the Fyfield match should contact Paul.
Anyone who wants to play in the Fyfield game needs to speak to Paul.
Not everyone on the team can play this week.
Team members who are not available for the Fyfield match must phone Paul.
Look at the text in the following question. What does it say? Choose the best answer.To: Dr Harlton’s studentsFrom: College secretaryDr Hatton would like to remind you all that Thursday’s lecture is to take place in the library (this week only). Start time unchanged.
check_box The location of Thursday’s lecture will be different from usual.
Students should check when this Thursday’s lecture begins.
Dr Hatton had forgotten to announce the change on Thursday.
Time for the Thursday’s lecture will not be as usual.
Look at the text in the following question. What does it say? Choose the best answer.To: HelgaFrom: JohnWolfgang’s coming over next weekend, so we’re hiring a river boat. Why not join us? We need you to translate and you could help cook!
check_box John wants Helga to help those on board to communicate.
John wants Helga to do all the cooking on the holiday.
John wants Helga to find a boat for hire on the river
Wolfgang is going to help with cooking during the holiday.
Look at the text in the following question. What does it say? Choose the best answer.To: JaneFrom: LauraThe jumper’s lovely – thanks. Could you tell me where you got it? I’d like to buy another one to match the coat I also got for my birthday.
Laura wants to try to get the same jumper in a different colour.
Laura wants Jane to buy a jumper for her.
Laura liked the jumper Jane bought, but needs it in a different size.
Laura received two jumpers which were the same, so wants to exchange one.
Look at the text in the following question. What does it say? Choose the best answer.TRIP TO NEW YORKApplication forms will be available from the school office from 1st November.
Students should give in their application forms on 1st November
Application forms are unavailable after 1st November
The earliest that students can pick up their application forms is 1st November
Application forms will be given on 1st November
Look at the text in the following question. What does it say? Choose the best answer.UNIVERSITY LIBRARYPlease wait here while we check your books.
Check you have all your books before you leave the library.
Come here if you want your books to be checked.
Do not leave books here for checks without telling us.
Do not go away until we have checked your books.
Look at the text in the following question. What does it say? Choose the best answer.VISITORS TO THE PORT AREA MUST COLLECT AN IDENTITY CARD AT THE MAIN GATE.
This entrance is to be used only by people with identity cards.
It is essential to bring an identity card to the port.
Visitors can enter the port without identity cards.
To visit this area, go to the main entrance for an identity card.
Look at the text in the following question. What does it say? Choose the best answer.WANTED: KITCHEN ASSISTANTSEvening or weekendsFree mealsFull training providedApply inside
Only people who are trained in kitchen work should apply for these part-time jobs.
The kitchen assistant will be offered three free meals a day.
We offer cheap meals to people who work part-time in our kitchen.
There are part-time opportunities for people without experience of working in a kitchen.
Look at the text in the following question. What does it say? Choose the best answer.WARNING TO MOTORISTSRepairs to bridge start on 30/11/06Delays likely for four weeks
Repair work on this bridge will finish in November.
Bridge repairs may make your journey longer from the end of November.
The bridge cannot be used until the end of November.
Repairs will finish on 30/11/06
Look at the text in the following question. What does it say? Choose the best answer.Welcome to Greenhill School.All visitors to report to school office on first floor.
School reports are available in the office.
People visiting the school should inform the office.
Staff must tell the office when they arrive.
School reports are on the first floor.
Look at the text in the following question. What does it say? Choose the best answer.Welcome to Hotel MarocDear GuestOur holiday advisor is available in the lounge every day 8-10 am for booking guided tours, museum/ garden tickets, camel rides.Enjoy your stay!
check_box People staying at Hotel Maroc can arrange activities through the hotel.
Daily sightseeing trips start from the Hotel Maroc.
Hotel Maroc’s holiday advisor accompanies guests on tours.
Tourists can buy the sightseeing tickets in the museum.
Look at the text in the following question. What does it say? Choose the best answer.What a fantastic city. We found the restaurant you recommended but it was shut! Menu looks good value, so we’ll definitely go before we leave.
Elena and Tim think the restaurant’s prices are reasonable.
Elena and Tim will have to try the restaurant on their next visit.
Elena and Tim have already tried the restaurant.
Elena and Tim have discovered another good restaurant.
Look at the text in the following question. What does Jane have to do? Choose the best answer.Jennie,The garage rang – your new tyres have arrived. They can’t fit them until next week. Please let them know today which day will be convenient.
Ask another garage to fit her tyres.
The garage can’t fix Jennie’s car next week.
Arrange a time for the garage to fit the new tyres.
Collect the new tyres from the garage.
Look at the text in the following question. What does Mrs Swan want to do today? Choose the best answer.Would anyone who knows anything about the damaged window in the school library please report to my office before the end of the day.Mrs Swan
check_box Discover how a window got broken.
Find out who uses the library.
Know what was wrong with the library
Repair damage done to the library.
Look at the text in the following question. What does Sarah need to know? Choose the best answer.From: SarahTo: JanineJanine – my birthday meal’s booked for 6.30 Saturday at Luigi’s restaurant. I know there are things you can’t eat, so I’ve attached a menu. Tell me if it’s OK.Sarah
check_box If the food at the restaurant will be all right for Jannie
If Jannie wants to see the restaurant menu before Saturday
If Jannie will be available to go to the restaurant
If Jannie’s birthday meal will start at 6.30 Saturday at Luigi’s restaurant.
Look at the text in the following question. What does Tim’s mother want him to get? Choose the best answer.TimNo more eggs left, so I’ll collect some at the farm. Please buy bread in town and tell Megan to get a salad ready tonight.Mum
check_box Bread
Eggs
Salad
Nothing
Look at the text in the following question. What has changed about Class 5’s party? Choose the best answer.Class 5 Garden Party17 July 3.30 pmBecause of bad weather, tomorrow’s party will now be in the School Hall. Please give party food and drink to Mrs Bloom by 11 a.m.
check_box The place
The refreshments
The weather
The time
Look at the text in the following question. What has David always enjoyed doing? Choose the best answer.David Johnsons has loved swimming all his life. When he was 27, he swam in a race near his home in the USA. The sea was very cold and David started to fell unwell. He was taken to hospital but he soon got better and started swimming again. In 1983, he became the first person to swim from Santa Cruz Island to the Californian coast.In January 2004, at the age of 52, David crossed New Zealand’s Cook Strait in 9 hours and 38 minutes. The oldest swimmer before David was only 42 years old. David spent over a year getting ready to swim the Strait. Then, he and his wife flew to New Zealand so that David could practice for a few weeks there. But, only days after they arrived, the weather improved so David decided to start his swim. He did it with the help of a team. ‘They were great’, David said. ‘They were in a boat next to me all the time! After a few hours, I thought about stopping but I didn’t and went on swimming’.Afterwards, David and his wife travelled around New Zealand before returning to the USA.
diving
walking
sailing
swimming
Look at the text in the following question. What is Amanda sorry about? Choose the best answer.Guess who I met on this mountain! My tennis hero! I was breathless because of the climb, so unfortunately couldn’t speak to ask him for a photo of us together.Amanda
check_box That she didn’t have her photograph taken with her tennis hero.
That she didn’t recognize her tennis hero from his photo.
That she didn’t climb the mountain.
That she couldn’t climb high enough to photograph her tennis hero.
Look at the text in the following question. What is Anita doing? Choose the best answer.TonyMaria’s sorry but she’s going to be late this evening. The train is delayed again! Don’t forget you’re meeting her at the station. She should be there at 7.15.Anita
check_box Reminding somebody of an arrangement
Apologizing for missing the meeting.
Explaining that she will be late
Asking Tony to meet her at the station.
Look at the text in the following question. What is the city’s disadvantage? Choose the best answer.Not as big as city as we expected, but that’s okay. Limited nightlife, though there’s plenty to see everyday and travelling around is painless.
check_box Its evening entertainment
Its transport system
Its actual size
Sightseeing
Look at the text in the following question. What is the main notice of the email? Choose the best answer.From: HintoexhibitionSubject: Guita ShowThe Guitar Show returns to Hinton Exhibition Centre on 6 March. Many new guitars will be on display. The show is open to schools and the general public.
To explain how to buy the tickets for the show.
To provide information about an event.
To invite people to display goods at an exhibition.
To explain booking details for a show.
Look at the text in the following question. What should Louise do? Choose the best answer.Louise, Suzie rang. The photo shop has lost all her photos of your trip to Vienna and she’d like copies of yours.Mum
Help Suzie find her photos
Go to the photo shop to take the pictures
Give Suzie some photos
Take some new photos of Suzie
Look at the text in the following question. What will the library do? Choose the best answer.UNIVERSITY HOLIDAYSFrom next Friday, the library will be closed during weekends and evenings.
check_box Change its opening hours next Friday.
Close for a long time.
Open again to students next Friday.
Have shorter opening hours until next Friday.
Look at the text in the following question. What will the school fitness do? Choose the best answer.SCHOOL FITNESS CENTREFrom the end of August, the fitness centre will be closed during the weekends and evenings.
check_box Change its opening hours at the end of August
Close all days in week, except weekends and evening
Have shorter opening hours until the end of August
Open again to students at the end of August
Look at the text in the following question. When did David have problems? Choose the best answer.David Johnsons has loved swimming all his life. When he was 27, he swam in a race near his home in the USA. The sea was very cold and David started to fell unwell. He was taken to hospital but he soon got better and started swimming again. In 1983, he became the first person to swim from Santa Cruz Island to the Californian coast.In January 2004, at the age of 52, David crossed New Zealand’s Cook Strait in 9 hours and 38 minutes. The oldest swimmer before David was only 42 years old. David spent over a year getting ready to swim the Strait. Then, he and his wife flew to New Zealand so that David could practice for a few weeks there. But, only days after they arrived, the weather improved so David decided to start his swim. He did it with the help of a team. ‘They were great’, David said. ‘They were in a boat next to me all the time! After a few hours, I thought about stopping but I didn’t and went on swimming’.Afterwards, David and his wife travelled around New Zealand before returning to the USA.
check_box During a swimming competition
When driving
When sailing
During his holiday
Look at the text in the following question. When did he become the first person to swim between Santa Cruz Island and the California coast? Choose the best answer.David Johnsons has loved swimming all his life. When he was 27, he swam in a race near his home in the USA. The sea was very cold and David started to fell unwell. He was taken to hospital but he soon got better and started swimming again. In 1983, he became the first person to swim from Santa Cruz Island to the Californian coast.In January 2004, at the age of 52, David crossed New Zealand’s Cook Strait in 9 hours and 38 minutes. The oldest swimmer before David was only 42 years old. David spent over a year getting ready to swim the Strait. Then, he and his wife flew to New Zealand so that David could practice for a few weeks there. But, only days after they arrived, the weather improved so David decided to start his swim. He did it with the help of a team. ‘They were great’, David said. ‘They were in a boat next to me all the time! After a few hours, I thought about stopping but I didn’t and went on swimming’.Afterwards, David and his wife travelled around New Zealand before returning to the USA.
When he was 52
In 2004
When he was 27
In 1983
Look at the text in the following question. Who did David go to New Zealand with? Choose the best answer.David Johnsons has loved swimming all his life. When he was 27, he swam in a race near his home in the USA. The sea was very cold and David started to fell unwell. He was taken to hospital but he soon got better and started swimming again. In 1983, he became the first person to swim from Santa Cruz Island to the Californian coast.In January 2004, at the age of 52, David crossed New Zealand’s Cook Strait in 9 hours and 38 minutes. The oldest swimmer before David was only 42 years old. David spent over a year getting ready to swim the Strait. Then, he and his wife flew to New Zealand so that David could practice for a few weeks there. But, only days after they arrived, the weather improved so David decided to start his swim. He did it with the help of a team. ‘They were great’, David said. ‘They were in a boat next to me all the time! After a few hours, I thought about stopping but I didn’t and went on swimming’.Afterwards, David and his wife travelled around New Zealand before returning to the USA.
His wife
His children
His colleague
His coach
Look at the text in the following question. Who should Sally contact if she wants to go to the concert? Choose the best answer.To: SallyFrom: YvonneGina told me that Dave is doing a concert this Friday. She may be able to get tickets, so let her know if you want to go.
No one
Dave
Yvonne
Gina
Look at the text in the following question. Why did the record shop phone? Choose the best answer.Frank, Rabbit Records phoned. The CD you ordered arrived today, but someone sold it. They’re really sorry! They’ve reordered – available next Monday at the latest. Jan
check_box To apologise for a mistake with Frank’s order.
To suggest Frank comes in later this week.
The earliest Frank can get his CD is next Monday.
To say that Frank’s CD is ready for collection.
Look at the text in the following question. Why has Kim emailed Sally? Choose the best answer.To: SallyFrom: KimFeeling any better? When you’re back at college, remember to register for the films course. Email me if you want any information.
check_box To remind her to do something.
To borrow a film from her.
To let her know that he’s ill.
To give her some details.
Look at the text in the following question. Why is mum writing this note? Choose the best answer.Becky,Don’t forget your Aunt Jane’s coming to stay tonight, so can you make sure the house is neat when you go out this afternoon?Mum
To ask Becky to tidy the house before she leaves
To remind Becky to go to her aunt’s house
To tell Becky to go out with her aunt Jane.
To tell Becky to stay at home to see aunt.
Look at the text in the following question? When did David swim in the race near his home? Choose the best answer.David Johnsons has loved swimming all his life. When he was 27, he swam in a race near his home in the USA. The sea was very cold and David started to fell unwell. He was taken to hospital but he soon got better and started swimming again. In 1983, he became the first person to swim from Santa Cruz Island to the Californian coast.In January 2004, at the age of 52, David crossed New Zealand’s Cook Strait in 9 hours and 38 minutes. The oldest swimmer before David was only 42 years old. David spent over a year getting ready to swim the Strait. Then, he and his wife flew to New Zealand so that David could practice for a few weeks there. But, only days after they arrived, the weather improved so David decided to start his swim. He did it with the help of a team. ‘They were great’, David said. ‘They were in a boat next to me all the time! After a few hours, I thought about stopping but I didn’t and went on swimming’.Afterwards, David and his wife travelled around New Zealand before returning to the USA.
check_box He was 27
He was 42
He was 38
He was 52
NUS is the…………....university of Singapore.
Nation
National
Nationality
Office workers “admit being rude” Most office workers say they are rude or bad-mannered at work. Two out of three workers regularly arrive late for meetings, most ignore emails and three out of four use bad language. In a survey of 1,000 workers, two-thirds say that pressure of work is the reason for bad manners. Other common examples of bad office etiquette include ignoring colleagues and answering mobile phone calls during meetings. Using mobile phones in meetings is impolite and distracts others, research by the University of Surrey shows. If you respond to call when speaking to somebody, it means that the phone call is more important than the person, the survey said. If you answer a call during a meeting, it could mean that the meeting is not important. Mr Jacobs, managing director of Office Angels, a recruitment firm say it is easy for people to forget their manners in the working environment, which is often very informal and very busy. Workers can forget proper etiquette such as introducing people at meetings, and this is often bad for working relationships. Psychologist Dr Colin Gill believes that people are not as polite as they were twenty years ago. He said: ‘Courtesy is no longer something that is so much respected in our society.’ People think it is ‘stuffy to be polite or formal.’ Now some organisations are actually investing money in training their junior managers to be polite. Office Angels is encouraging people to arrive on time for meetings, turn off mobile phones and avoid bad manners at work is such a simple thing to do,’ Mr Jacobs says, ‘ and it can have a dramatic impact on improving your working environment and your relationships with others.’ The author wants to ………………………….
give advice on how to behave politely at work
give specific examples of bad manners at work
give specific figures of bad manners at work
Read the text and questions below. For each question, mark the correct letter A, B, C or D on your answer sheet. One to watch! Essay by Jessica Bourne, aged 14 I'm a big fan of films featuring the spy James Bond. I've got most of them on DVD. We've recently bought Quantum of Solace, in which Daniel Craig plays the part of Bond. I don't know why the film's got that name - but it's a great movie, anyway. All the actors who've played James Bond have been great, but Daniel Craig, who's made lots of other films, plays the part better than any of them. Even though he doesn't talk very much, I think he's the most perfect actor for the role. He even does a few of the more dangerous things in the film himself, instead of getting someone else to do them. I did wonder sometimes whether he'd be clever enough to defeat the bad people - but I'm not going to tell you the ending! The actress who stars with Craig gives a fantastic performance too -1 loved all the glamorous clothes she wore! The director probably had a hard job making this Bond film as full of action as earlier ones. But the excitement starts right at the beginning here, with a car chase along a mountain road, and plenty of other thrilling scenes, too - Bond leaping off tall buildings and so on. Unfortunately I found the story difficult to follow in places, and it also seemed to be over very quickly - it lasted under two hours. I also felt there weren't as many jokes as in the old Bond films. And where was all the ridiculous Bond equipment-the underwater car or exploding watch that everyone laughed at? This is a more serious, darker Bond film, but I still really enjoyed it. What is Jessica trying to do in her essay?
describe how Daniel Craig got the part of James Bond
explain what first attracted her to Bond films
give a balanced view of a Bond film she has seen
tell readers about the Bond DVDs she owns
Read the text and questions below. For each question, mark the correct letter A, B, C or D on your answer sheet. Some people have complained about this year's collection, New Writing 3, although I cannot understand why. Surely 500 pages of original writing of this quality, for £6.99, is pretty amazing? Fiction - both parts of novels and complete short stories - makes up most of the book. There are some enjoyable pieces by famous writers, such as Candia McWilliam and Rose Tremain. It's a strange fact that the less well-known people seem to have written mainly about food. Take my advice about Jane Harris's Those Nails - this piece should definitely not be readjust after meals. It contains some very unpleasant scenes which could turn your stomach! There is fine work from nineteen poets, including R. S. Thomas and John Burnside. There are pieces from novels-in-progress by Jim Crace and Jane Rogers. Finally, there is a little non-fiction, which includes a very funny article by Alan Rusbridger on certain newspapers, and an extraordinary piece about herself from Ursula Owen. This is an exceptional collection and I for one can't wait to see what next year's choice will include. What is the writer trying to do in the text?
give her opinion of newspaper journalists
give her opinions about a new book
give some advice to writers
give some information about new writers
Read the text and questions below. For each question, mark the correct letter A, B, C or D on your answer sheet. A month ago I had no idea that on a Saturday afternoon in November I'd be hanging 30 metres above the ground and enjoying it. Now I looked down at the river far below me, and realised why people love rock-climbing. My friend Matt and I had arrived at the Activity Centre on Friday evening. The accommodation wasn't wonderful, but we had everything we needed (beds, blankets, food), and we were pleased to be out of the city and in the fresh air. On Saturday morning we met the other ten members of our group. Cameron had come along with two friends, Kevin and Simon, while sisters Carole and Lynn had come with Amanda. We had come from various places and none of us knew the area. We knew we were going to spend the weekend outdoors, but none of us was sure exactly how. Half of us spent the morning caving while the others went rock- climbing and then we changed at lunchtime. Matt and I went to the caves first. Climbing out was harder than going in, but after a good deal of pushing, we were out at last - covered in mud but pleased and excited by what we'd done. How do you think the writer might describe her weekend?
frightening
interesting
relaxing
unpleasant
Text 1  Bad manners at work Etiquette is the name we give to the rules for being polite in a social group. Business etiquette is important for people who often have to make new contacts and build relationships in their work. Politeness can also help to improve the working environment for people in the same office. Some cultures and situations are formal, which means that we have to follow rules; other cultures and situations are more informal. Text 2   Office workers “admit being rude” Most office workers say they are rude or bad-mannered at work. Two out of three workers regularly arrive late for meetings, most ignore emails and three out of four use bad language. In a survey of 1,000 workers, two-thirds say that pressure of work is the reason for bad manners. Other common examples of bad office etiquette include ignoring colleagues and answering mobile phone calls during meetings. Using mobile phones in meetings is impolite and distracts others, research by the University of Surrey shows. If you respond to call when speaking to somebody, it means that the phone call is more important than the person, the survey said. If you answer a call during a meeting, it could mean that the meeting is not important. Mr Jacobs, managing director of Office Angels, a recruitment firm say it is easy for people to forget their manners in the working environment, which is often very informal and very busy. Workers can forget proper etiquette such as introducing people at meetings, and this is often bad for working relationships. Psychologist Dr Colin Gill believes that people are not as polite as they were twenty years ago. He said: ‘Courtesy is no longer something that is so much respected in our society.’ People think it is ‘stuffy to be polite or formal.’ Now some organisations are actually investing money in training their junior managers to be polite. Office Angels is encouraging people to arrive on time for meetings, turn off mobile phones and avoid bad manners at work is such a simple thing to do,’ Mr Jacobs says, ‘ and it can have a dramatic impact on improving your working environment and your relationships with others.’
help them more famous
improve the working environment and relationships with others
spend all money they have
Text 1  Bad manners at work Etiquette is the name we give to the rules for being polite in a social group. Business etiquette is important for people who often have to make new contacts and build relationships in their work. Politeness can also help to improve the working environment for people in the same office. Some cultures and situations are formal, which means that we have to follow rules; other cultures and situations are more informal. Text 2   Office workers “admit being rude” Most office workers say they are rude or bad-mannered at work. Two out of three workers regularly arrive late for meetings, most ignore emails and three out of four use bad language. In a survey of 1,000 workers, two-thirds say that pressure of work is the reason for bad manners. Other common examples of bad office etiquette include ignoring colleagues and answering mobile phone calls during meetings. Using mobile phones in meetings is impolite and distracts others, research by the University of Surrey shows. If you respond to call when speaking to somebody, it means that the phone call is more important than the person, the survey said. If you answer a call during a meeting, it could mean that the meeting is not important. Mr Jacobs, managing director of Office Angels, a recruitment firm say it is easy for people to forget their manners in the working environment, which is often very informal and very busy. Workers can forget proper etiquette such as introducing people at meetings, and this is often bad for working relationships. Psychologist Dr Colin Gill believes that people are not as polite as they were twenty years ago. He said: ‘Courtesy is no longer something that is so much respected in our society.’ People think it is ‘stuffy to be polite or formal.’ Now some organisations are actually investing money in training their junior managers to be polite. Office Angels is encouraging people to arrive on time for meetings, turn off mobile phones and avoid bad manners at work is such a simple thing to do,’ Mr Jacobs says, ‘ and it can have a dramatic impact on improving your working environment and your relationships with others.’ The aim of the texts is to …………………………………….
encourage officer’s bad manners at work
reflect the fact of officer’s bad manners at work with illustrations
reflect the fact of officer’s good manners at work with illustrations
The hire charge covers all the costs?
Only the doctor working today can park here.
Park in this space only in an emergency
Tell the doctor if you need to park here
The patient comes to the hospital in the..................that he will be cured.
Belief
Believable
Believe
Unbelievable
The……………system in this country is rather complex.
Educate
Educated
Education
Educational
The……………system in this country is rather complex.
Educate
Educated
educating
Education
What does it say?
Juan will sell Maria his guitar if she wants it.
Juan would prefer to sell his guitar to Pedro.
Pedro has a guitar which Maria might want to buy.
What does it say?
Anyone having problems with their homework may have extra time to complete it
Students who wish to hand in their homework on Monday should tell Mr Peters.
The homework given out on Friday must be returned by Monday.
What does it say?
The Barton College team will visit the gym later today.
The basketball team only wants to see experienced players.
There aren't enough team members available on Friday

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