.….. is a plastic card which is used instead of money or a cheque to pay for goods and services. The cost is taken directly from the user’s bank account.
check_box Debit card
Shopping cart
Credit card
Cash
…..…….. is the name given to a product by a company so that the product can easily be recognized by its name or design
check_box Brand name
Given name
Model name
Personal name
…….. means is an interconnected system of public webpages accessible through the Internet.
infrustructure
World Wide Web
platform
superlink
……… means a social situation or social relationship that you are involved in and that is difficult to escape from
social entanglement
society entanglement
social relationship
social troublesome
……… means an opportunity to provide a product or service that no other company provides
business niche
market advantage
market ooportunity
market niche
………. allows only a limited number of authorized people to connect.
intranet
infrastructure
application
network
………. means a word, phrase, or image on a website or in a computer document which you click on in order to go to a different website, different part of the document, etc.
check_box hyperlink
internet
search engine
application
………. means an amount of money that you pay regularly to receive a product or service
application
standing order
subscription
regular amount
………. means the rules by which an organization buys the products or services it needs from other organizations.
processing rules
production rules
procurement rules
procurement obligations
………. means the activity of getting goods into stores where they are sold to the public.
product delivery
goods delivery
retail distribution
product distribution
………..is a type of software licencing and delivery model that users access via the internet. It is also known as "on-demand software" and Web-based/Web-hosted software
check_box SaaS platforms
FBA
SSL
UPCs
………… can view products on the website that they want to buy and they can order it
Purchase
customers
Sale
Custom
………… is a combination of numbers and letters which give specific information of your device.
check_box Model name
Given name
Personal name
Brand name
………… is a small plastic card that you use to buy goods or services and pay for them later.
check_box Credit card
Debit card
Shopping cart
Identity card
………… means a central computer that controls and provides information to other computers in a network.
super computer
server
CPU
software
………… means the particular group of people to which an advertisement, a product, a website or a television or radio programme is directed
Internet audience
target supplier
Onlineaudience
target audience
………… means the system of people and organizations that are involved in getting a product from the place where it is made to customers.
product chain
supply chain
product distribution
retail distribution
………… refers to a platform where vendors can come together to sell their products or services to a curated customer base
check_box Marketplace
Vendor
Customer
E-business
…………. includes all the information and details of your product on your e-commerce site
check_box Product description
Range of products
Product
Product image
…………..means the process by which a company creates or improves customers' knowledge and opinions of a brand.
brand expanding
customer building
company building
brand building
…………..runs their business in both online and offline way.
Online business
Offline business
Internet business
Brick and click business
…………… is a segment of a larger market on which a specific product is focused
check_box Niche market
Supermarket
Open-air market
Old market
…………… refers to a storage and shipping service that Amazon offers to help business owners sell their products
check_box FBA
Web host
SSL
Domain
…………… refers to opinion on the product or service made by a buyer who has purchased and used
check_box Customer review
Customer
Customer’s decision
Customer’s choice
……………. mean that companies compete indirectly in separate industries but their products can be substituted for one another
Indirect rivals
Competitive environment
Direct competitors
Direct rivals
…………….. refers to a unique and internationally recognized identifier for a product. This specific number will appear next to the barcode on your product's packaging or book cover, which helps to find the product easily
check_box GTINs
domain name
web host
drive traffic to a website
…………….....is a barcode symbology that is widely used worldwide for tracking trade items in stores
check_box UPCs
FBA
Domain name
SSL
…………….is an online service that provides the technology and resources necessary for the secure storage of website’s content and the effective operation of the website.
check_box Web host
Domain
FBA
SSL
……………… store is used to describe a traditional business that operates in a building, when compared to one that operates over the internet
check_box brick-and-mortar
virtual
retailer
online
………………… means a number of computers that are connected together so that they can share information
superlink
network
World Wide Web
internet
……………is a unique, easy-to-remember address used to access websites from clients’ software, such as ‘google.com’, and ‘facebook.com’
check_box Domain name
SSL
FBA
UPCs
………means a computer program that makes it possible for you to read information on the internet
search engine
browser
infrastructure
hyperlink
a derivative of B2B e-commerce model, in which the businesses and government agencies (administration) use central websites to exchange information and do business with each other
G2C
G2B
B2G
B2B
a method of payment where the recipient pays for a good at the time of delivery rather than using credit card or online payment
C2C
COD
C2G
B2B
a type of e-commerce activities performed between the government and its citizens or consumers, including paying taxes, registering vehicles, and providing information and services
G2C
G2G
G2B
C2G
a type of e-commerce that refers to the relationships between organizations (subjects) of public administration and enterprises (businesses).
C2B
B2C
C2G
G2B
a type of e-commerce where a consumer provides a product or service to an organization
C2G
C2B
G2B
B2C
a type of e-commerce where business or organization sells its product or services directly to consumers over the internet.
C2B
B2B
B2C
C2G
a type of e-commerce where consumer sells products, goods or services to other consumers using the internet or the web technologies
C2G
C2B
B2B
C2C
a type of e-commerce where electronic transactions are carried between individuals and government agencies.
C2G
C2G
C2B
B2C
a type of e-commerce which basically are conducted between companies and include conventional wholesalers and producers dealing with retailers
B2B
B2C
B2G
G2B
AB Bank …………….. some new branches next year.
opens
is opening
open
is openning
According to Internet World Stats, as of March 2021, ………worldwide is 5,168,780,607.
the number of Internetbuyers
the number of Internetsellers
the number of Internet users
the number of Internetsuppliers
All right! I…………..your opinion about this investment.
will reconsider
will reconsidering
reconsider
will be reconsidering
An e-commerce transaction can be between……………
enterprises, household, individuals, governments and other public or private organizations
enterprises, households,governments and other public or private organizations
enterprises, individuals, governments and other public or private organizations
enterprises, households, individuals, and other public or private organizations
As your online store is your ……………… shop window, it needs to be unique, eye-catching, inviting, and show your products professionally so customers will get noticed, browse and keep them coming back.
check_box virtual
luxurious
brick-and-mortar
offline
At 11p.m tomorrow, I ……………some Italian website designers.
meet
met
will be meeting
will meet
At this time last year, I ……………..a Marketing course.
was attending
attended
is attending
attend
Business plan is……
a document that describes a firm’s business model
how a company's product or service meets customers' demands
the plan that a company develops outlines how it will enter a new market and attract new customers
a document that describes a firm’s business strategies.
Business to business e-commerce is the largest type of e-commerce, in which transactions are conducted between two …………...
government agencies
people
consumers
companies
Companies are increasingly making use of …………..….in order to market their goods.
check_box social media
search engine
hyperlink
application
Complete the sentence below to ensure the parallelism of sentence.“Effective supply chain management in the e-commerce industry is needed for ensuring high service levels and stock …………….”
available
avail
availability
avalanche
Complete the sentence below to ensure the parallelism of sentence.“Every customer has different options for delivery, so the order will be delivered both accordingly and………….”
quickness
quickliness
quickly
quick
Consumer society is thought to provide people with ……………….lives.
good
best
better
well
Consumers are experiencing the ………………. form of transacting in the global marketplace
new
newer
more new
newest
Consumers need to search for similar products on ……………. websites to select the most relevant product.
different
that
one
same
E-business is defined by Elias M.Awad as….
connecting critical business systems directly to critical constituencies – customers, vendors, and suppliers via the Internet, Extranets, and Intranets.
the use of electronic business processes to connect their internal and external data processing systems more efficiently and flexibly
the application of information and communication technologies (ICT) to support all the business activities
the marketing, buying and selling of products and services on the Internet
E-commerce or ……….is the ability to deliver products, services, information, or payments through networks such as the Internet and the WWW.
offline trade
online shopping
cyber trade
offlinecommerce
E-learning …………….. an increasingly popular training option as technology developments have rendered it less costly.
become
are becoming
becomes
is becoming
From an online perspective, e-commerce……….
facilitates businesses to step into new markets all over the world.
involves a series of media: data, text, Web pages, Internet telephone, and Internet desktop video.
is the ability to deliver products, services, information, or payments via the Internet
is an electronic environment that facilitates the process of buying and selling products, services, and information over the Internet.
From the perspective of business process, e-commerce………..
facilitates businesses to step into new markets all over the world.
includes activities that directly support commerce electronically by means of networked connections
involves a series of media: data, text, Web pages, Internet telephone, and Internet desktop video.
is the ability to deliver products, services, information, or payments via the Internet
He …………economic news every evening.
will watch
watchs
is watching
watches
High-quality images are always eye-catching, which will attract more …………. from customers and help you sell more products.
check_box attention
attraction
intention
decision
How can companies generate income in the sales revenue model?
by charging a subscription fee for access to the content or services that the business offers
by receiving payments from advertisers
by collecting a tiny transaction fee from sellers
by selling goods, content, or services to clients
How many periods can the e-commerce history of development can be divided into?
three main periods: 1995–2000, the period of invention; 2001–2006, the period of consolidation; and 2007–present, the period of reinvention.
three main periods: 1995–2000, the period of invention; 2001–2006, the period of consolidation; and 2008–present, the period of reinvention.
three main periods: 1996–2000, the period of invention; 2001–2006, the period of consolidation; and 2007–present, the period of reinvention.
three main periods: 1995–2000, the period of invention; 2000–2006, the period of consolidation; and 2007–present, the period of reinvention.
How many types of e-business are there? What are they?
There are two types of e-business;+Pure-Play business+Brick business
There are two types of e-business;+Traditional business+Brick and Click business
There are two types of e-business;+Pure-Play business+Brick and Click business
There are two types of e-business;+Pure-Play business+ Click business
How to start purchasing online may be difficult for the …………… users
check_box new
regular
frequent
old
I ………………… work at Fruugo 2 years ago
check_box started
start
have started
was started
I left my job in June so that I could go freelance as a website ……………
check_box designer
designers
designing
design
I think Hanoi……………..a lot in 5 years.
change
changed
changes
will change
Identify an error in the sentence below.“Andrey will give you some informations at the tourist office”
tourist office
will give
informations
will give you
Identify an error in the sentence below.“I love Shakespeare. ‘Hamlet’ is one of Shakespeare’s most famous work “
Shakespeare’s
work
is
I love
Identify an error in the sentence below.“My boss always gives me a lot of advices for my plans”
advices
for my plans
a lot of
always gives
Identify an error in the sentence below.“There’s no works to do here, so you can leave if you like”
so
if you like
works
There’s
In order to prepare for purchasing online, a credit or debit card is also important because many shops require you to have it as a..…..or for payment in advance.
check_box deposit
example
evidence
proof
In writing a paragraph, a concluding sentence can begin with ………….
check_box To conclude
I agree, I disagree …
In my view, As I see it …
I believe, I think …
In writing a paragraph, you should state the reasons with the transition words ………..
check_box First, second,...
In my view, As I see it …
I agree, I disagree …
I believe, I think …
In writing a paragraph, you should state your opinion promptly and clearly in the topic sentence by using the phrase ……………….
check_box I am for the idea that
Finally
First
Second
ISPs
InternationalService Projects
Internet Service Projects
InternationalService Providers
Internet Service Providers
It is necessary to compare the product price before making a …………….. to choose the cheapest product
decision
decided
decide
deciding
Key elements making up an e-commerce business model:…..
+value proposition+revenue model+market opportunit+competitive environment+competitive advantage+market strategy+organizational development+management team.
+value proposition+revenue model+market opportunit+competitive environment+competitive advantage+market strategy+organizational development
+value proposition+revenue model+market opportunit+competitive environment+competitive advantage+organizational development+management team.
+value proposition+market opportunit+competitive environment+competitive advantage+market strategy+organizational development+management team.
Linda and I ………..the new terms when the telephone rang.
check_box were discussing
are discussing
discuss
discussed
Logo is the first attraction to catch the customer’s …………….
check_box attention
intention
decision
attraction
Look! Ms Smith ………in the board meeting
is sleeping
sleeps
sleep
sleeping
My sister …………….. shopping over the Internet since it’s very convenient.
will prefer
is prefering
prefers
prefer
Oh! This laptop is such a real bargain. I…….. it.
Will be buying
buy
will buy
will buying
Online sellers can use …………as a way of minimizing stock and decreasing shipping costs and delivery times.
online shopping
grab shipping
drop shipping
drop shopping
Our competitor is slashing prices right now in an attempt to regain …………..
market niche
market share
product share
market environment
Price is frequently a deciding factor but ……………. shouldn’t depend too much on the price, the most important thing is to choose higher-value products.
consumption
consuming
consume
consumers
Products such as TVs, cell phones, and computers used to be luxuries but today people can buy these things ………………. than ever before
easilier
more easily
most easily
easily
Recognizing the value of…………., traditional companies also jumped online
offline
shopping
e-commerce
business
Since then, share prices at companies like Intel, HP and Apple ……………….
check_box have crashed
are crashing
have crashing
crashed
Start by typing the name of the company into your ………..and see what results come up.
search tools
application
hyperlink
search engine
TCP
Transmission Conduct Project
Transmission Control Protocol
Transpread Control Protocol
Transmission Control Project
That company …….126 employees yesterday.
sackked
sacks
sacked
was sacking
The ……. will the with and .
hyperlink
extranet
intranet
internet
The adverts appear on publishers' websites, creating ………..network
an affiliate project
an affiliate strategy
an affiliate marketing
a referral marketing
The biggest advantage of this e-commerce business model is that ……………. can purchase directly from the merchant’s site.
shoppers
shop
shopping
shoping
the Internet has affected ……………
education
communication
all areas of human life
entertainment
The manager gave him some money as a ……….for his help to connect some potential customers to the company
inferral fee
refer fee
referral pay
referral fee
The market for different kinds of goods and services is growing ………………. than ever
faster
more fast
fast
fastest
The museum boasts an ……….collection of Chinese porcelain.
competition
unrival
unrivalled
reasonable
The phrase ………………. means attract people and direct people to a website
check_box drive traffic to a website
web host
domain name
GTINs
The problems with US technology and telecoms stocks …………… last March
check_box began
begin
has begun
begins
The software that keeps a record of the things you buy on the websites until you are ready to pay for them is termed …………..
check_box shopping cart
shopping mall
shop
shopping list
The term …………… refers to competing in a strong and unfair way, without considering any harm caused to others
check_box cut-throat
fairplay
ethical
moral
The topic sentence can be written in different ways, we can use…….
+ Simple statement+ Question+Complex and compound sentence
+ Simple statement+ Command+ Question
+ Simple statement+ Command+ Complex and compound sentence
+ Simple statement+ Command+ Question+Complex and compound sentence
The topic sentence should………….
+ inform the reader of the topic to be discussed in the paragraph+ strongly engage the reader to keep reading+ creates a sense of action+ not be ambiguous, rambling, or excessively narrow or broad.
+ inform the reader of the topic to be discussed in the paragraph+ indicate the writer's point of view or attitude+ creates a sense of action+ not be ambiguous, rambling, or excessively narrow or broad.
+ indicate the writer's point of view or attitude+ strongly engage the reader to keep reading+ creates a sense of action+ not be ambiguous, rambling, or excessively narrow or broad.
+ inform the reader of the topic to be discussed in the paragraph+ indicate the writer's point of view or attitude+ strongly engage the reader to keep reading+ creates a sense of action+ not be ambiguous, rambling, or excessively narrow or broad.
the that would be required for an investment to grow from its beginning balance to its ending balance, assuming the profits were reinvested at the end of each year of the investment’s life span
COD
CAGR
C2B
C2C
The will that need high ……….., for those that TV .
speedometer
measurement
bandwidth
speed
These options each have their own merits and …………….., so you’ll need to consider carefully which path you’ll be choosing.
check_box shortcomings
advantages
benefits
good points
They Audi’s to out what they to do to traditional into an …………
offline business
e-business
business
e-commerce
This feature allows consumers to chat with merchants online before purchasing the product, the merchants interact with consumers through e-mails, live chat or newsletters
check_box Interactivity
Global reach
Customization
Personalization
This feature means e-commerce allows consumers anywhere in the world to access your company’s website, purchase products and make business interactions easily
check_box Global reach
Information density
Information richness
Universal standard
This feature refers to social networks that use e-commerce technologies to allow members, the general public, to create and share content in the form of videos, text, music or pictures with a worldwide community, such as Facebook, MySpace, YouTube, etc.
check_box Social technology
Interactivity
Personalization andCustomization
Ubiquity
This feature refers to the amount of information you have in a given space
check_box Information density
Global reach
Information richness
Universal standard
This feature refers to the standards that are shared by all nations around the world
check_box Universal standard
Information richness
Information density
Global reach
This feature refers to the technology that works through interaction with the user
check_box Interactivity
Personalization andCustomization
Social technology
Ubiquity
This new personal banking software can be used with any Windows ……………....
browser
media
platform
network
This term means merchants can change the product or service based on user preferences, or previous behavior
check_box Customization
Global reach
Information density
Personalization
This term means merchants can target their marketing messages to specific people by adjusting the message to an individual’s name, interests, and past purchases.
check_box Personalization
Customization
Global reach
Information density
This terminology refers to a software application that permits online businesses to manage their website, marketing, sales and operations
check_box E-commerce platform
Global reach
Information density
Feature
This time next month, we ………..our products in some European markets.
will sell
will selling
sell
will be selling
This word refers to a part of something that you because it seems important, , or
check_box Feature
Global reach
e-commerce platform
Information density
Thomas ………….to set up his own firm two years ago.
will plan
plan
is planning
planned
We ……………… all over Latin America over the past few years
check_box have operated
operated
were operated
operate
We………………. to open a store on eBay next month.
plan
is planning
are planning
am planning
What are the three major processes boosted in e-business?
Production processes, Customer-focused, and Internal management process.
Production processes, Customer-focused, and External management process.
Project processes, Customer-focused, and Internal management process.
Production processes, Supplier-focused, and Internal management process.
What kinds of complicated services were offered in the period of consolidation?
banking and financial services
travel and delivery services
travel and financial services
usually fairly simple goods through the Internet
What revenue model charges a subscription fee for access to the content or services that the business offers?
affiliate revenue model
transaction fee revenue model
advertising revenue model
subscription revenue model
What type of transition word does the underlined phrase below belong to?“E-commerce is not very old but it already has an uproarious history that can be separated into three main periods.”
adversative
sequential
additive
causal
What type of transition word does the underlined phrase below belong to?“In addition, the reinvention of e-commerce has brought about a new set of on-demand, personal service businesses”
sequential
adversative
causal
additive
What was invented in 1990? By whom?
In 1990 the World Wide Web was invented by the British computer scientist, Robert E.Kahn
In 1990 the Internet Protocol was invented by the British computer scientist, Tim Berners-Lee.
In 1990 the Wi-fi was invented by the British computer scientist, Tim Berners-Lee.
In 1990 the World Wide Web was invented by the British computer scientist, Tim Berners-Lee.
What was special with the marketing in the period of invention?
Marketing messages based on ad networks became increasingly common
Marketing was restricted to simple static display ads and search engines were not particularly powerful.
Marketing was particularly powerful
The use of search engine advertising customized to user queries, rich media and video adverts
What’s meant by “e-commerce business model”?
e-commerce business model aims to use and leverage the unique qualities of the Internet
e-commerce business model aims to use and leverage the unique qualities of the Internet, the Web, and the mobile platform
e-commerce business model is a document that describes a firm’s business operations
e-commerce business model is a document that describes a firm’s business plan
What’s the difference between the Internet and the Intranet?
the Internet and the Intranet are not identical, they are different
the Internet and the Intranet are identical, with the exception that the Intranet allows only a limited number of authorised people to connect
They are both an organization - wide software and information distribution system that applies Internet technology and standards to a closed network within the organization.
They are both a shared intranet deployed within the larger business community of an organization, including its vendors, contractors, suppliers, and key customers
What’s the role of firewalls?
firewalls isolate the internal company network from other networks, limiting illegal access to the company's internal data
firewalls limit illegal access to the company's internal data or the leakage of the company’s important information.
firewalls isolate the internal company network from other networks, limiting illegal access to the company's internal data or the leakage of the company’s important information.
firewalls isolate the internal company network from other networks, limiting the leakage of the company’s important information.
When did the first workable prototype of the Internet come out?
check_box In the late 1960s
In the late 1990s
In the late 1980s)
In the late 1970s
Which words are used to describe the characteristics of the period of reinvention?
check_box social, mobile, local
society, mobile, local
social, mobile, locality
social, mobility, local
Wi-fi
Wire Fidelity
Wireless Foundation
Wireless Fidelity
Wireless Fidential
Yesterday he lost his office keys while he ……..home.
walked
walks
was walking
is walking
You can now ………….. down your search by choosing more specific details such as appropriate price and/ or favourite brand name
check_box narrow down
bring down
enlarge
bring up
You may have a look at the product from the retailers or from …………… website of the producer
check_box official
office
mainly
officer
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